How It Works
Affiliate Link Click
A shopper clicks an affiliate link generated by your affiliate platform (Social Snowball, Refersion, GRIN, etc.). CreatorCommerce intercepts this click via the redirect endpoint (
/apps/cc-storefront/redirect).Parameter Preservation
CreatorCommerce reads all existing tracking parameters from the affiliate platform URL. None are modified or removed.
URL Example
Original affiliate link:- Affiliate platform sees
affid=abc123andsource=affiliate - CreatorCommerce SDK reads the
ccparameter and sets cart attributes
What Gets Tracked
| Layer | Mechanism | What It Captures |
|---|---|---|
| Affiliate platform | Original URL parameters | Click, conversion, commission |
| CreatorCommerce SDK | cc URL parameter → cart attributes | Creator context, campaign, funnel events |
| CreatorCommerce Web Pixel | Checkout events | Revenue, AOV, conversion rate |
| Shopify tags | Order & customer tags | Creator attribution, campaign attribution |
Requirements
| Requirement | Details |
|---|---|
| SDK enabled | The CreatorCommerce Theme App Embed must be active on your Shopify theme |
| Active affiliate link | Your affiliate platform must generate valid links with tracking parameters |
| Redirect endpoint | Affiliate links must route through /apps/cc-storefront/redirect for CC tracking to work |
| URL parameter support | Your site must support parameterized URLs (standard for all Shopify stores) |
Important Details
CreatorCommerce Does Not Manage Third-Party Scripts
CreatorCommerce preserves and passes along affiliate tracking parameters, but it does not install, maintain, or interact with your affiliate partner’s tracking scripts. Those scripts must be installed separately per your affiliate platform’s instructions.Parameter Chaining
If the affiliate link already contains multiple parameters, CreatorCommerce chains its parameter with&:
No Parameter Conflicts
CreatorCommerce uses thecc parameter namespace, which doesn’t conflict with any known affiliate platform parameters. If you observe unexpected URL behavior, check your affiliate platform’s documentation for automatic parameter rewriting rules.
Troubleshooting
| Issue | Likely Cause | Fix |
|---|---|---|
| CC attributes not set after click | SDK not enabled | Enable the Theme App Embed in Shopify |
| Affiliate platform not tracking | Script not installed | Install the affiliate platform’s tracking script separately |
| Parameters missing after redirect | Affiliate platform rewriting URLs | Check platform settings for URL normalization rules |
cc parameter not appearing | Link not routing through CC redirect | Ensure destination URL uses /apps/cc-storefront/redirect |
Verification
After clicking a test affiliate link:- Check the browser URL bar — you should see both the affiliate parameters and
&cc=... - Open browser console and run:
- Verify
cc-creator-handleand othercc-attributes are present - Check your CreatorCommerce dashboard for the click event
- Check your affiliate platform dashboard for its click event