Skip to main content
Standard webhooks not enough? We create custom webhook endpoints for unique integration needs.

When to Request Custom Webhooks

Unique Data Requirements

  • You need data in a specific format your system expects
  • You require aggregated or computed fields
  • Your system needs data transformed before receipt

Custom Events

  • You need to trigger on events we don’t currently expose
  • You want combined events (multiple triggers → one webhook)
  • You need conditional webhooks (only fire when X and Y)

Special Delivery

  • Your system requires specific authentication headers
  • You need retry logic customized for your infrastructure
  • You require guaranteed delivery with acknowledgment

What We Can Build

Custom CapabilityExample
Custom payloadsInclude computed fields like lifetime value
Filtered eventsOnly send when order > $100
Batched deliverySend hourly summary instead of per-event
Custom authHMAC signatures, OAuth tokens, API keys
Retry policiesCustom backoff, max attempts, dead letter
Data transformationMap CC fields to your schema

Request Process

1

Describe your need

Tell us what data you need and when you need it.
2

We scope it

We’ll propose a solution and timeline.
3

We build it

Custom webhook endpoint created for your account.
4

You test

Verify the integration works with your system.
5

Go live

Enable in production with monitoring.

Request Template

When requesting a custom webhook, include:
## Event Trigger
What should trigger this webhook?

## Payload Requirements
What data do you need in the payload?

## Destination
Where should we send it? (URL, auth requirements)

## Frequency/Batching
Real-time, batched, or scheduled?

## Special Requirements
Any specific formatting, auth, or delivery needs?

Contact

Request Custom Webhook

Email our integrations team with your requirements.